Privacy Policy

Quiet Craft Solutions Inc. ("QCS Cargo") respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

• Account profile details: name, email, and phone
• Shipping and recipient address data
• Package metadata: weights, dimensions, images, and tracking references
• Payment events via Stripe (card numbers are not stored by QCS)
• Security and usage signals: IP, login events, and browser metadata

2. How We Use Data

• Operate shipment intake, storage, and dispatch workflows
• Send notifications for arrivals, storage, and shipment updates
• Process billing and generate invoices
• Comply with customs, export, and anti-fraud requirements

3. Data Sharing

We share only required data with carriers, payment processors, email providers, and customs authorities. We do not sell personal data.

4. Retention

Account data is retained while active. Shipment records may be retained up to 7 years for legal and tax compliance.

5. Your Rights

• Request access to your stored data
• Request correction of inaccurate data
• Request deletion, subject to legal retention obligations
• Request export of shipment history

6. Security and Cookies

We use secure cookies for authentication and maintain encrypted transport, access controls, and standard account security protections.

7. Contact

For privacy questions, contact us.